Frequently Asked Questions
Why is Like New’s cleaning process superior?
Like New Rug Spa truly cleans your entire rug, not just what you can see of your rug. Our process...
How long does it take to clean my rug?
Most rugs are completed and ready for delivery or pickup with 7-10 business days. Rug type and...
How often should your rug be cleaned?
Under normal wear we suggest cleaning your rug every 1-3 years depending on the color of the rug...
Why can’t I use a carpet cleaner that uses steam cleaning for my oriental rug?
Cleaning a rug with a “carpet wand” used by professional carpet cleaners will only clean an area...
Will water cleaning shrink my wool rug?
"No, water cleaning will not shrink your wool rug when done correctly. It's a common concern that...