Like New, Inc. Reviews
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Working with Cydney and her husband was a great experience. So personable, professional and prompt. They kept us informed every step of the way, were prompt in returning the estimate and the beautiful sparkling clean rugs. I am delighted and would wholeheartedly recommend them. October 2020
Cydney and Mark somehow manage to make our rug literally "like new" each time we entrust it to them. Thank you!
I am absolutely thrilled with the job Like New did. We had a rug that was very stained with pet urine. I’ve had it cleaned a few other times, by other companies, and it it always came back with several spots. Like New live up to their name because it came back and looked like new! Exceptional job!
I can’t say enough good things about Like New!! The customer service is EXCEPTIONAL and my carpets look like they really are brand new!!! The sealant is definitely something I would recommend!
Cydney and Mark are absolutely amazing! They cleaned and treated 5 of my Turkish Oushak rugs and treated my brand new silk/viscose rug. After they finished cleaning and protecting my Turkish rugs, I was able to see colors that I didn't even know existed in them! They look brand new, and the beautiful colors pop so much better than before. They are experts and give the best advice for maintenance and care. For instance, my 10 year old girl spilled hot pink nail polish on one of my newly cleaned rugs. Cydney responded immediately to my question of how to best get the nail polish out. They also gave me product free of charge to help me correct light spots in my sisal rugs. They are extremely personable, knowledgeable, and the kindest people you will meet. They are a breath of fresh air, as they go above and beyond, and I will be a lifetime customer of theirs. I cannot recommend them highly enough!
We contacted Like New when we experienced a stain due to a pet accident. I received a prompt response to my request for help. Initially they gave me a suggestion to try on my own but the stain did not come out completely. I scheduled an appointment for my rug to be picked up and cleaned. They arrived on time, quickly removed my rug and returned the rug on the day promised. It was “Just Like New”! The stain was completely gone and the rug looked wonderful! Unfortunately, since we have several aging dogs, we had another pet accident a few months later. This one was much worse,but I figured I’d give it a try. Again, I easily scheduled an appointment to have the rug cleaned. The rug came back in perfect condition- no stain! They are efficient, confident and so friendly. I would highly recommend Like New!
I will NEVER take my rugs to anyone but Like New.
The care with which they have handled my property, plus the astounding difference they have made in the appearance of my rugs (several of which have strong sentimental value), make them the ONLY rug service I will ever use or recommend.
The value of the service they provide cannot be adequately described in words. They are trustworthy, knowledgeable, professional, and friendly, and I have never seen a rug they could not save.
They will have my business, and that of anyone I can recommend to them, for as long as I own rugs!
My husband and I have had the pleasure of using Like New's services to clean our rugs several times. The first time followed an unpleasant experience with a rug cleaner in Charlotte, so we were even more appreciative of Mark and Cydney's expertise and responsiveness. We are delighted to have found them and will never use anyone else in the future. Highly recommended!
This is the second time I have interacted with the owners. I am always impressed by their service and courtesy! I highly recommend this company and plan to have them assist me in the future.
Mark and Cydney are wonderful to work with. They are always prompt and friendly. They have saved a couple of rugs I thought were beyond saving. My rugs look beautiful and like new.
I truly recommend them for their work and professionalism
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All Rights Reserved
Like New, Inc.
Mark and Cydney Olea
Mooresville, North Carolina
Monday - Friday
9:00 am - 5:00 pm