Rug Cleaning and Protection
Located in Charlotte, NC – Like New services Mecklenburg and surrounding counties. Our Mission is to build on-going relationships by providing services beyond expectations and earning the right to be invited back.
Like New Inc. Certified Rug Spa has the expertise and resources to provide restorative cleaning services for all your fine area rugs.
Our goal is not just to clean your valued area rugs and protect your treasures, but to build long-term relationships with our customers by providing the most outstanding customer service you’ve ever experienced.
Want To Learn More?
Interested In Learning More About Your Area Rugs?
Like New, Inc. has collected a library of videos that address some of the most frequently asked questions regarding area rugs. After viewing our videos please give us a call at
A few reviews from our happy clients...
Please take a moment to see what our clients are saying about the quality of service they have received from Like New Inc. and then contact us to schedule your appointment.
My experience with Keith and Like New Inc was wonderful. They went out of their way to get my rug beautifully cleaned and looking like ...
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Lori Harley
Housecall Pro
My experience with Keith and Like New Inc was wonderful. They went out of their way to get my rug beautifully cleaned and looking like new. I decided to get the protectant and boy was it a good decision. Dark red wine that was spilled blotted right up!
Lori Harley
Housecall Pro
Our Oriental rug had suffered great abuse by our indoor cats. LIke New took on the challenge and did an outstanding cleaning job. The rug ...
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Sandi
Website Review
Our Oriental rug had suffered great abuse by our indoor cats. LIke New took on the challenge and did an outstanding cleaning job. The rug no longer has any urine or cat food dye stains, no more tiny loose threads and it looks like the day we bought it over 7 years ago. We did opt to microseal the rug and buy a felt pad to replace a thin underliner. Thank you Mark and Cydney for going the extra mile to make our rug Like New. Sandi & Bob & the 10 meows.
Sandi
Website Review
From beginning to end everything about Mark and Cydney's business was high quality, professional and efficient. I would not hesitate to recommend their service to ...
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Ed Rehkopf
Website Review
From beginning to end everything about Mark and Cydney's business was high quality, professional and efficient. I would not hesitate to recommend their service to anyone needing rugs cleaned to exacting expectations.
Ed Rehkopf
Website Review
I have used Like New Inc., Mark and Cydney, going on 4 years now. I have them on my speed dial. Each and every time I've ...
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J. Smith
Website Review
I have used Like New Inc., Mark and Cydney, going on 4 years now. I have them on my speed dial. Each and every time I've called them, they have scheduled me into their schedule and have remedied the situation. My oriental rugs always come back like the day I first purchased. The MicroSeal Protection I've had them apply to all my rugs and furniture which has saved them from the expense of being replaced. I recommend them highly!
J. Smith
Website Review
Rug looks excellent and thanks for putting rug back in place with couch and chair over rug wasn't expecting that. Very pleased with service will ...
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Jonathan I.
Website Review
Rug looks excellent and thanks for putting rug back in place with couch and chair over rug wasn't expecting that. Very pleased with service will recommend your business to anyone that needs their rug cleaned. Thanks
Jonathan I.
Website Review
Wonderful job was done cleaning my white rug. It truly looks like new!
Gina H.
Website Review
Wonderful job was done cleaning my white rug. It truly looks like new!
Gina H.
Website Review
I have a similar business in South Carolina. Whenever I have a question about a rug, I call Like New. Cydney and Mark are the ...
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Barron
Website Review
I have a similar business in South Carolina. Whenever I have a question about a rug, I call Like New. Cydney and Mark are the most knowledgeable and professional people that I know of in this industry. If you are anywhere near Charlotte, NC and need the best care for your rugs, call Like New.
Barron
Website Review
I've used Like New a number of times! The best rug cleaner in Charlotte. Always on-time, professional and quality service!! I would highly recommend them!
Allison
Website Review
I've used Like New a number of times! The best rug cleaner in Charlotte. Always on-time, professional and quality service!! I would highly recommend them!
Allison
Website Review
Mark and Cydney are wonderful to work with. They are always prompt and friendly. They have saved a couple of rugs I thought were beyond ...
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Jen Plaus
Website Review
Mark and Cydney are wonderful to work with. They are always prompt and friendly. They have saved a couple of rugs I thought were beyond saving. My rugs look beautiful and like new.
I truly recommend them for their work and professionalism
Jen Plaus
Website Review
This is the second time I have interacted with the owners. I am always impressed by their service and courtesy! I highly recommend this company ...
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Gretchen Nelli
Website Review
This is the second time I have interacted with the owners. I am always impressed by their service and courtesy! I highly recommend this company and plan to have them assist me in the future.
Gretchen Nelli
Website Review
My husband and I have had the pleasure of using Like New's services to clean our rugs several times. The first time followed an unpleasant ...
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Libby Davis
Website Review
My husband and I have had the pleasure of using Like New's services to clean our rugs several times. The first time followed an unpleasant experience with a rug cleaner in Charlotte, so we were even more appreciative of Mark and Cydney's expertise and responsiveness. We are delighted to have found them and will never use anyone else in the future. Highly recommended!
Libby Davis
Website Review
I will NEVER take my rugs to anyone but Like New.
The care with which they have handled my property, plus the astounding difference they ...
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A Barnes
Website Review
I will NEVER take my rugs to anyone but Like New.
The care with which they have handled my property, plus the astounding difference they have made in the appearance of my rugs (several of which have strong sentimental value), make them the ONLY rug service I will ever use or recommend.
The value of the service they provide cannot be adequately described in words. They are trustworthy, knowledgeable, professional, and friendly, and I have never seen a rug they could not save.
They will have my business, and that of anyone I can recommend to them, for as long as I own rugs!
A Barnes
Website Review
Cydney and Mark are absolutely amazing! They cleaned and treated 5 of my Turkish Oushak rugs and treated my brand new silk/viscose rug. After they ...
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Emilie Lovelace
Website Review
Cydney and Mark are absolutely amazing! They cleaned and treated 5 of my Turkish Oushak rugs and treated my brand new silk/viscose rug. After they finished cleaning and protecting my Turkish rugs, I was able to see colors that I didn't even know existed in them! They look brand new, and the beautiful colors pop so much better than before. They are experts and give the best advice for maintenance and care. For instance, my 10 year old girl spilled hot pink nail polish on one of my newly cleaned rugs. Cydney responded immediately to my question of how to best get the nail polish out. They also gave me product free of charge to help me correct light spots in my sisal rugs. They are extremely personable, knowledgeable, and the kindest people you will meet. They are a breath of fresh air, as they go above and beyond, and I will be a lifetime customer of theirs. I cannot recommend them highly enough!
Emilie Lovelace
Website Review
I can’t say enough good things about Like New!! The customer service is EXCEPTIONAL and my carpets look like they really are brand new!!! ...
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Gail
Website Review
I can’t say enough good things about Like New!! The customer service is EXCEPTIONAL and my carpets look like they really are brand new!!! The sealant is definitely something I would recommend!
Gail
Website Review
I am absolutely thrilled with the job Like New did. We had a rug that was very stained with pet urine. I’ve had it ...
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Jody
Website Review
I am absolutely thrilled with the job Like New did. We had a rug that was very stained with pet urine. I’ve had it cleaned a few other times, by other companies, and it it always came back with several spots. Like New live up to their name because it came back and looked like new! Exceptional job!
Jody
Website Review
